Privacy policy.

Last Updated: February 11th, 2025

1. Introduction Welcome to Live Sell Academy Ltd ("Company," "we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are registered with the Information Commissioner’s Office (ICO) under registration number ZB868001.

2. Data We Collect We may collect and process the following types of personal data:

  • Identity Data: Name, username, date of birth.

  • Contact Data: Email address, phone number, billing/shipping address.

  • Transaction Data: Payment details (processed securely by third-party providers).

  • Technical Data: IP address, browser type, device information.

  • Marketing Preferences: Your preferences for receiving communications from us.

3. How We Collect Your Data We collect personal data in the following ways:

  • When you visit our website and fill out forms.

  • When you make a purchase or sign up for our services.

  • When you interact with us via email, phone, or social media.

  • When you subscribe to our newsletter or marketing communications.

4. How We Use Your Data We use your data to:

  • Provide and manage our services.

  • Process transactions and fulfil orders.

  • Improve our website and user experience.

  • Send you promotional content if you have opted in.

  • Comply with legal obligations and protect our business interests.

5. Lawful Basis for Processing Data We process your personal data under the following lawful bases:

  • Contractual Necessity: To provide our services.

  • Legitimate Interest: To improve our offerings and protect against fraud.

  • Legal Compliance: To fulfil legal obligations (e.g., tax records).

  • Consent: When you explicitly opt-in for marketing communications.

6. Data Sharing & Third Parties We do not sell your personal data. However, we may share data with trusted third parties:

  • Service Providers: Payment processors, email marketing tools.

  • Legal Authorities: If required by law or to protect our rights.

7. Data Retention We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Your Rights Under GDPR You have the following rights regarding your personal data:

  • Right to Access: Request a copy of the data we hold about you.

  • Right to Rectification: Correct inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data.

  • Right to Restrict Processing: Limit how we process your data.

  • Right to Data Portability: Transfer your data to another provider.

  • Right to Object: Object to processing based on legitimate interest or direct marketing.

  • Right to Withdraw Consent: If we process your data based on consent, you can withdraw it at any time.

To exercise your rights, contact us at info@livesellacademy.com.

9. Data Security We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

10. Cookies & Tracking Technologies We use cookies to enhance user experience and track website usage. You can manage cookie preferences in your browser settings. For more details, see our Cookie Policy.

11. Cloud-Based Services & Data Storage We use third-party cloud-based services, such as Squarespace and Google Workspace, to store and process personal data. These services comply with data protection regulations, and we implement additional security measures to ensure your data remains secure. Your data may be stored in data centres outside the UK, but we ensure appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs) approved by the UK/EU.

  • Encryption and access controls to protect data integrity.

  • Compliance with relevant data protection laws by third-party providers.

12. International Data Transfers Your personal data may be transferred and stored outside the UK, including countries that may not have the same data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the UK/EU.

  • Transfer Impact Assessments to evaluate data security.

  • Contracts with service providers that ensure data protection compliance.

13. Third-Party Integrations Our website and services may integrate with third-party tools and platforms, such as payment processors, analytics providers, and email marketing services. These third parties have their own privacy policies, and we encourage you to review them. We ensure that any third-party service providers processing your data adhere to applicable data protection laws and maintain strict confidentiality agreements.

14. Contact Information For any data protection queries or concerns, please contact: Live Sell Academy via Email: info@livesellacademy.com

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.

15. Policy Updates We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

By using our website and services, you acknowledge and agree to this Privacy Policy.

Live Sell Academy is registered with the Information Commissioner’s Office. Our ICO Registration Number is: ZB868001. For more information about data protection, visit the ICO website.